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China Mobile Hong Kong – Customer Service HD

China Mobile Hong Kong – Customer Service HD

iOS iPad Productivity

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中國移動香港 - 客戶服務 App

只需智能手機在手,即可全面掌握您的流動服務!任何手機用戶均可透過此程式,了解中國移動香港的最新資訊,而中國移動香港的月費計劃客戶,更可隨時隨地用本程式,查閱賬戶資料、檢視最新用量、申請各項服務… 。需要查詢Wi-Fi熱點或最接近您的門市?本程式一樣幫到您!


- 服務計劃客戶的賬戶資料 (查詢賬單、各項用量及其他賬戶資料)*
- 申請各項服務*
- 服務使用指南
- 門市 / 客戶服務中心搜尋器 (自動根據您的所在地顯示最接近的地址)
- Wi-Fi 熱點搜尋器
- 中國移動香港的最新推廣及通知


註:
-中國移動香港的客戶服務程式可供所有人士下載,唯部份功能及資料只適用於中國移動香港服務計劃客戶。
* 此功能只適用於中國移動香港月費計劃客戶。 若透過Wi-Fi瀏覽, 客戶需輸入手提電話號碼及客戶密碼登入。
要登記或重設客戶密碼,客戶可到中國移動香港網頁 www.hk.chinamobile.com 或 致電24小時客戶服務熱線 29458888 (選擇語言及輸入中國移動香港流動電話號碼後再按1、1、*)。


China Mobile Hong Kong - Customer Service App

Control all your mobile services, right at your finger tips! All mobile users can use this app to obtain the latest information from CMHK. What's more, CMHK's monthly plan subscribers can use this app to check account information, monitor usage and subscribe services, anytime and anywhere! You can even use this app to look up Wi-Fi hotspots and find the CMHK Shop nearest you.


- Service plan subscribers' account information (check bill, usage and other account info)*
- Service subscription*
- User guide for various services
- Shops / Customer Care Centre finder (show the nearest outlets base on your location)
- Wi-Fi hotspots finder
- Latest promotion and notification from CMHK


Note:
-CMHK's Customer Service App is available to all mobile users. Selected functions and information is limited to CMHK service plan subscribers only.
* Only applicable to CMHK monthly plan subscribers. To access under Wi-Fi connection, subscribers need to login with mobile number and customer password. To register or reset customer password, you can go to CMHK website www.hk.chinamobile.com or call our 24-hour Customer Care Hotline at 29458888 (select 2 for English, enter your CMHK mobile number, then press 1, 1, *)

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What's New

- 增加重設密碼功能
- 提供完全退出選項(主畫面選單)
- 透過數據服務連線時,可用其他帳號登入
- 安全提升1 - 改善連接的安全功能
- 安全提升2 - 增加戶口登錄失敗3次鎖定1小時
- 安全提升3 - 透過數據服務連線時,可選用密碼登入

- Added password re-set function
- Add option to quit app completely (via main menu)
- When connecting via data service, user can login with a different account
- Security upgrade 1 – improved connection security
- Security upgrade 2 – app will be locked for 1 hour after 3 consecutive failed logins
- Security upgrade 3 – user can opt for password login when connecting via data service

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