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SAP Citizen Connect

SAP Citizen Connect

iOS iPhone Business


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With the SAP Citizen Connect mobile app for iPhone, you can report issues to your municipality, such as potholes, debris, graffiti, or suspicious activities. The app connects to SAP CRM or SAP ERP and enables municipalities to reduce their call center workload, accelerate service requests, and improve citizen satisfaction.

Key Features

• Create issue reports and categorize them quickly

• Locate the issue on a map using the iPhone GPS function

• Add a photo and description of the issue to the report

• Display reported issues in a list view or map view

• Receive updates on submitted reports

Note: To use the SAP Citizen Connect mobile app with your business data, you must be a user of SAP CRM or SAP ERP and have mobile services enabled by your municipality's IT department. You can try it first with sample data.

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What's New

Usability Improvements

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