NCR specialty retail (formerly Radiant Systems) provides retailers with tools to help Run their business, Connect with customers, and Sell anywhere! CPMobile is a suite of mobile applications offered on the Apple iPod Touch, iPhone, and iPad iOS platform (iOS 5.0 required), integrated directly with the NCR Counterpoint point of sale and retail management solution. Offered in a modular format, retailers can choose options from a simple item & customer lookup utility to mobile point of sale & inventory management.
With the Item & Customer Lookup module, retailers can check prices and inventory levels from anywhere with their mobile device, and lookup customer information or add new customers to the database. Interact with customers directly on the sales floor without having to go back to the office, or to a register, to answer simple questions. No additional hardware is required, just your mobile device and a wireless network connection to NCR Counterpoint.
The CPMobile POS module truly provides the flexibility to sell anywhere. Use CPMobile POS for “line-busting” to help speed up the checkout experience for the customers. It can also be a valuable tool to expand the cashier role to become more of sales associate to your customers, allowing them to move out from behind the register, engage with the customer, and “close the sale” on the spot. CPMobile POS also can extend your sells reach outside the store. Use it for sidewalk sales, community events, tradeshows, and more, knowing that inventory is being updated and payment is being finalized in real-time. In addition, use the CPMobile Inventory Management module to complete fast and accurate physical counts of all of your items, ensuring you have up-to-date inventory details at all times.
Offered in conjunction with CPMobile is an integrated barcode scanner and magnetic-stripe credit card reader that encases the mobile device, and provides for quick item scanning and mobile credit card processing. Multiple receipt printing options are also available, including a mobile printer, along with the ability to e-mail receipts directly to the customer. If barcode scanning is not a requirement, a MSR credit card swipe device can also be purchased for data port plug in to an iPad, iPod Touch, or iPhone.
REQUIREMENTS – You must be an NCR Counterpoint POS customer in order to use CPMobile. Software required includes NCR Counterpoint 8.4.4 or above (8.4.5 required for some CPMobile features) with the Mobile Services utility deployed to the POS server. CPMobile will be activated upon registration on the NCR specialty retail web site. The optional hardware that can be used with CPMobile can be purchased from an authorized NCR specialty retail resellers.
• Retailers running NCR Counterpoint Mobile 2.0 do not need to run CPMobileUpdate.exe on their NCR Counterpoint server to upgrade to NCR Counterpoint Mobile 2.1.
• Retailers running NCR Counterpoint Mobile 1.9 or earlier should run CPMobileUpdate.exe on their NCR Counterpoint server. Please contact your NCR Counterpoint Business partner for assistance.
• Refer to https://userportal.counterpointpos.com/cpmobile for more information about CPMobile 2.1
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