App Shopper: Avaya Flare® Communicator – Customer Feedback Edition (Business)

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Jul 21 '12	Version 0.0.3
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May 05 '12	New App: Free, v0.0.1

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Avaya Flare® Communicator – Customer Feedback Edition

iOS iPad

Avaya Flare® Communicator - Customer Feedback Edition enables Avaya customers to experience our latest innovations. This release provides support for IP Office® 8.1. It delivers enterprise communication capabilities to your iPad devices. It extends the capabilities of your Avaya IP Office® communication environment over a Wi-Fi or 3G cellular connection to your enterprise data environment and VoIP calling. In essence, your iPad will become an extension of your enterprise voice system, giving you access to communications features that will keep you connected while on the go.
*** Requires Avaya IP Office® environment: Avaya IP Office® 8.1 ***
*** Please note – for connectivity to Avaya Aura® communication environments, please use Avaya Flare® Communicator ***
*** Only supported in Avaya environments where the client can access Avaya configuration services. Please request configuration parameters from your IT administrator. ****

*** Requires iOS 4.3 or greater and iPad2 ***
Features:
• Enterprise Instant Messaging, Presence and IP Office directory access.
• Dial pad
• Standard telephone features including answer/make call, hang up, hold and retrieve from hold, mute/unmute
• Local and enterprise directory access
• Enhanced telephony features including:
o Multiple call appearances; up to two with exclusive Avaya Flare spotlight call selection
o Call History
o Drag and drop voice or email capability
o Modify presence status (do not disturb, status notes, etc.)
Benefits:
• Enable your iPad for mobile voice communications
• Use cellular or Wi-Fi data channels to reduce costs with cellular expenses
• Take advantage of your enterprise dialing services and enterprise telephone features from a Wi-Fi hot spot or over a 3G cellular network.
Avaya recommends that only headphones or headsets that include Acoustic Shock Protection should be used with Avaya Flare Communicator on iPad Devices (Such as the Jabra Supreme or the Plantronics Voyager Pro)