Building Web Reputation Systems
By Randy Farmer, Bryce Glass
Published by O'Reilly Media (http://oreilly.com/catalog/9780596159801)
Are user contributions making -- or breaking -- your website?
What do Amazon’s product reviews, eBay’s feedback score system, Slashdot’s Karma System, and Xbox Live’s Achievements have in common? They’re all examples of successful reputation systems that enable consumer websites to manage and present user contributions most effectively. This book shows you how to design and develop reputation systems for your own sites or web applications, written by experts who have designed web communities for Yahoo! and other prominent sites.
It’s a must-have for system architects, product managers, community support staff, and UI designers.
—Scale your reputation system to handle an overwhelming inflow of user contributions
—Determine the quality of contributions, and learn why some are more useful than others
—Become familiar with different models that encourage first-class contributions
—Discover tricks of moderation and how to stamp out the worst contributions quickly and efficiently
—Engage contributors and reward them in a way that gets them to return
—Examine a case study based on actual reputation deployments at industry-leading social sites, including Yahoo!, Flickr, and eBay
Basic understanding of application logic is recommended, along with experience in creating web content.
“I like the scope of the book. It provides a lot of new material about a field that is struggling to leap from black art to science, and it provides a lot of useful anecdotal evidence to illustrate the counterintuitive traps.”
ABOUT THE AUTHORS
F. Randall “Randy” Farmer has been creating online community systems for more than 30 years. He helped to invent many of the basic structures for both virtual worlds and social software.
Bryce Glass is a principal interaction designer for Manta Media, Inc. Over the past 13 years, he’s worked on social and community products for some of the Web’s best-known brands, including Netscape, America Online, and Yahoo!
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